Two Russian mobile operator and two of the largest retailer in the country, specializing in the sale of mobile electronics, announced that they have stopped buying smartphones Samsung in connection with the increase in the number of defective units and divisions with the manufacturer for warranty repair. We are talking about MegaFon and VimpelCom (Beeline brand), as well as retail chains Euroset .
It reported that Vympelkom suspended purchase Samsung Smartphone after the number of defective units reached 7%. As emphasized by the official representatives of the mobile operator, the scrap rate of smartphones Samsung is higher than among other brands. Share of Samsung smartphones in the Russian market, according to their estimates, decreased by 25% compared to the previous month.
As for Euroset, it suspended the purchase of Samsung mobile devices in May. As stated by CEO Alexander Malis network, recently the number of defective units has increased markedly, Euroset customers were dissatisfied, and the retailer himself had to bear the cost of repairs. A spokesman for MegaFon Tatyana Zvereva confirmed that the mobile operator temporarily stopped buying smartphones Samsung. It will be resumed after the unresolved issues to be settled between the companies.
Samsung declined to comment on relations with the Russian mobile operators and retailers. Representatives of the company were limited to the following statement:
Samsung is still working hard to provide the best products to Russian consumers
We add that in the past year, according to market research firm to IDC, Samsung smartphones sold in Russia, totaling about $ 1.46 billion.